idin.com.tr is the official digital wholesale platform of İDİN BİJUTERİ İTHALAT İHRACAT SANAYİ VE TİCARET LİMİTED ŞİRKETİ, operating under the İDİN STEEL brand. Since 2012, it has been Turkey's first dedicated online wholesale platform for both men's and women's jewellery and accessories — serving buyers across Turkey and internationally.

İDİN STEEL offers a wide range of men's and women's jewellery and accessories — including necklaces, bracelets, earrings, rings, brooches and more. Some products are manufactured in Turkey; others are sourced internationally on short lead times and imported directly by our team.

idin.com.tr is available in Turkish, English and Arabic. All pages, policies and product content are accessible in all three languages.

Company Name: İDİN BİJUTERİ İTHALAT İHRACAT SANAYİ VE TİCARET LİMİTED ŞİRKETİ
Address: Rüstem Paşa Mah. Sabuncuhan Cad. Atmaca İş Merkezi Kat:1 No:23/18 Eminönü – Fatih / Istanbul, Turkey
Tax No: 4701196681 — Hocapaşa Tax Office
MERSIS: 0470119668100001
Trade Registry: 226548-5
Email: info@idin.com.tr

Operating since 2012, idin.com.tr is Turkey's first online wholesale jewellery platform. We supply custom collections to major fashion brands and offer the same best wholesale price to every customer — no volume tiers, no minimum quantity penalties. Shop online or visit our Eminönü showroom — the price is always identical.

Anyone who meets the minimum basket threshold can buy from idin.com.tr. There is no requirement to be a registered company. Businesses, sole traders and individual buyers all benefit from the same wholesale pricing. Invoices are issued in compliance with applicable tax regulations.

A minimum basket threshold applies on idin.com.tr. As this is reviewed periodically, the current figure is displayed at checkout. There is no minimum quantity per product — you can order as little as one unit of each item.

1. Add products to your basket and meet the minimum threshold
2. Select your payment method and complete the transaction
3. Your order is prepared the same day and handed to the carrier
4. You receive SMS and email notifications throughout
5. Your e-invoice is automatically generated and sent by email, SMS and added to your order history

idin.com.tr operates exclusively as a wholesale platform. However, individual buyers who meet the minimum basket threshold are welcome and benefit from the same wholesale pricing as any trade buyer.

Orders can be cancelled before they are handed to the carrier. Once dispatched, cancellation is not possible. To request a cancellation, email info@idin.com.tr with your order number as soon as possible.

All products on idin.com.tr are sold from live stock. Product listings are updated in real time — if a product is out of stock, it cannot be added to your basket. For specific stock queries, contact info@idin.com.tr.

Our prices are set at the lowest possible wholesale level from the start. We don't apply volume discounts — instead, every customer receives the best wholesale price immediately, regardless of order size. Whether you order 1 unit or 1,000, the price per unit is the same.

All prices shown on the site are net wholesale prices excluding VAT. For domestic (Turkey) orders, the applicable VAT rate is added separately at the invoice stage.

No — international orders are VAT-free. idin.com.tr operates under micro-export regulations, so all cross-border shipments are processed at 0% VAT. This gives international buyers a significant cost advantage over the Turkish domestic price.

Yes. An e-invoice is automatically generated for every order and delivered via:

• Email
• SMS notification
• A direct link in your order history on the platform

Both corporate and individual invoices are supported. Simply enter your tax details at registration.

Invoices are issued in Turkish Lira (TRY). However, international buyers can pay in their local currency using their credit cards — the conversion is handled at checkout. Micro-export documentation can be provided upon request.

Credit & debit cards: Visa, Mastercard, Troy — all domestic and international cards accepted
Instalment plans: Available on all cards
Bank transfer / EFT: Orders are processed once the transfer is confirmed

Cash on delivery is not available. The commission costs on COD for wholesale orders are prohibitively high — we prefer to pass that saving directly to you through lower wholesale prices.

Yes. Our payment infrastructure accepts all major international card networks. The full order total — including shipping — is charged at checkout. No additional payment is required upon delivery.

All payments are processed through PCI-DSS compliant infrastructure with 3D Secure authentication. Your card details are never stored on our servers — they are handled directly by the authorised payment provider. All data transmission is protected by SSL/TLS encryption.

After placing your order, bank account details are provided. Once your transfer is received and confirmed, your order is processed. Please include your order number in the payment reference to avoid delays.

At checkout, once you enter your card details, available instalment plans are displayed automatically based on your bank and card type. Plans and eligibility vary by card issuer.

Domestic (Turkey): Aras Kargo, Sürat Kargo, DHL eCommerce, MNG Kargo, Yurtiçi Kargo
International: DHL Express, FedEx, UPS

At checkout, all available options are listed with weight-based pricing so you can choose the option that best suits your budget and delivery timeline.

All products are dispatched from live stock. Orders placed during business hours are prepared and handed to the carrier the same day. A tracking number is sent automatically by SMS and email.

Domestic (Turkey): 1–3 working days
International: 1–5 working days via express air freight

Europe and the Middle East typically receive within 1–3 working days; more distant destinations within 3–5 working days.

Shipping cost is calculated automatically based on the total weight of your basket and delivery address. At checkout, separate price quotes from each carrier are displayed — you choose the option that works best for you.

Once your order is dispatched, a tracking number is sent automatically by SMS and email. You can also view your order status and tracking link directly from your account panel.

Any customs duties or local import taxes levied at the destination country are the buyer's responsibility. These are not included in the shipping cost. As idin.com.tr operates under micro-export regulations, no VAT is applied on departure from Turkey.

Free shipping promotions are offered periodically based on order value. Current campaign thresholds and eligibility are displayed on the site.

idin.com.tr operates a dropshipping model rather than a traditional reseller system. You sell the product — we handle picking, packing and dispatch. No warehouse, no packaging, no carrier negotiations required on your end.

Complete the application form on our Dropshipping page. Once reviewed, our team will get in touch to begin the onboarding and integration process.

Every dropshipping partner receives a unique product code, model code and barcode. No two partners share the same data — there is no overlap. Your XML feed contains product names, descriptions, pricing, stock levels and images in real time. Integration is supported for Trendyol, Hepsiburada, Amazon and your own website.

No. The minimum basket threshold does not apply to dropshipping partners. Single-unit orders are processed with exactly the same full service as any other order.

Every dropshipping order is photographed across 4 stages and shared with the partner:

1. Cellophane wrap and labelling
2. Arrangement inside the box
3. Bubble-wrapped and secured
4. Placed in the shipping bag

Return requests from end customers are managed by the dropshipping partner under their own name and responsibility. These cannot be redirected to idin.com.tr. Only manufacturing defects, transit damage or incorrect dispatch can be escalated to idin.com.tr under the standard return procedure.

Yes. For orders of 1,000 units and above, we offer full custom production and private label services — design, manufacturing and packaging all included under your own brand.

The minimum order quantity for custom production projects is 1,000 units. For requirements below this threshold, we recommend selecting from our existing wholesale stock range.

Depending on technical requirements and capacity, production takes place in Turkey or internationally on short lead times. All import logistics for international production are managed end-to-end by our team. For a detailed quote, contact info@idin.com.tr.

Yes. For both dropshipping and custom production projects, branded boxes, custom packaging and labelling options are available. This allows products to reach your customers carrying your brand identity. Contact our team for details.

idin.com.tr operates exclusively as a commercial wholesale platform. General returns and the right of withdrawal do not apply to commercial purchases. The Turkish Code of Obligations governs this contractual relationship. Returns are only considered in the three exceptional circumstances listed below.

Returns are reviewed only in the following three cases:

• (a) Manufacturing defect — A physical fault from production that prevents normal use
• (b) Transit damage — Damage during shipping that renders the product unusable (a carrier damage report is required)
• (c) Incorrect dispatch — A different product, model or colour from what was ordered

Contact us within 3 working days of the delivery date by emailing info@idin.com.tr with the following:

• Order number and date
• A written description of the issue
• At least 3 photographs (product + packaging + close-up of defect)
• For transit damage: the carrier damage report

2 working days: Acknowledgement and confirmation that your claim is under review
5 working days: Review completed and decision communicated
10 working days: Exchange dispatched or refund processed for upheld claims

Exchange is always offered first. If the product is out of stock, a refund is issued automatically.

Seller covers: Manufacturing defects, incorrect dispatch and confirmed transit damage
Buyer covers: Where no defect is found after review, and all international return shipments without exception

Yes. All our operations run from our showroom at Eminönü Atmaca İş Merkezi in Istanbul. You are welcome to visit, browse stock in person, examine samples and place your order directly with our team.

Yes. Showroom and online pricing are always identical. Whether you visit in person or order through idin.com.tr, you pay the same wholesale price.

📞 Customer Service: 0 850 840 8601
📱 Direct Line: 0 (545) 840 8601
💬 24/7 WhatsApp: 0 (532) 544 0605
✉️ Email: info@idin.com.tr

Yes. We exhibit at leading international trade fairs. We participated in Souvenir Expo Turkey 2022 and 2023. Follow our website and social media channels for upcoming fair announcements.

For any question about wholesale orders, dropshipping, shipping or anything else — reach out directly. WhatsApp is the fastest way to get a response.